Welcome to the Ministry of Anime FAQs page! We're thrilled that you've taken an interest in our brand and hope to provide you with all the information you need. Below, you'll find answers to some of the most commonly asked questions about our products, services, and policies. If you don't see the answer to your question, please feel free to reach out to our customer support team for further assistance.
FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we offer international shipping on all of our products.
What is your return policy?
We accept returns within 30 days of purchase for a full refund. The item must be unused and in its original packaging.
How long does it take to process and ship an order?
Orders typically take 1-3 business days to process and ship. Delivery times vary depending on the shipping method chosen.
What forms of payment do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email.
Do you offer bulk discounts?
Yes, we offer discounts for bulk orders of 10 or more items. Please contact us for more information.
What is the sizing like for your apparel products?
We have a sizing chart available on each product page to ensure the perfect fit.
How should I care for my anime apparel products?
We recommend washing all apparel products in cold water and hanging to dry to prevent shrinking or damage to the design.